Frequently Asked Questions
Product FAQs
How long does it stay cold?
✅ Up to 24 hours with double-wall insulation.
Can it hold hot drinks?
✅ Yes, it keeps them hot for hours too.
Is it leak-proof?
✅ Tight-seal lid prevents leaks and spills.
How do I drink from it?
✅ Use the straw lid or twist cap.
Is it easy to carry?
✅ 180° foldable handle makes it travel-friendly.
Does it get condensation?
✅ No, the insulated design stays dry.
What’s the size?
✅ 750ml — ideal for workouts, travel, and daily use.
Is it durable?
✅ Made from high-quality stainless steel.
How this Product works
✅ Fill with your favourite drink (750ml capacity).
✅ Double-wall insulation keeps it cold for 24 hours.
✅ Use straw lid to sip or twist cap to chug.
✅ Leak-proof seal prevents spills.
✅ Foldable handle makes carrying easy.
✅ Rinse and refill for all-day hydration.
Product Specifications
📏 Capacity: 750ml – ideal for daily hydration
🥶 Insulation: Double-wall stainless steel keeps drinks cold for up to 24 hours
💧 Lid Options: Straw lid for sipping, twist cap for chugging
🔒 Seal: 100% leak-proof and condensation-free design
🪶 Material: Premium, durable stainless steel
🔄 Handle: 180° foldable handle for easy carrying and storage
🧼 Cleaning: Easy to rinse and reusable
🚴♂️ Use Cases: Perfect for gym, work, travel, outdoor activities, and everyday use
Where are you located?
Our head office is located in Australia Perth WA
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 14 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at info@triptopp.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
