Frequently Asked Questions
Product FAQs
How much can it hold?
✅ Spacious 57L fits clothes, shoes, and essentials for 4–6 days.
Will clothes stay wrinkle-free?
✅ Yes, it lays flat to keep suits and outfits crisp on arrival.
Is it carry-on friendly?
✅ Meets most airline size limits when not overpacked.
Is there room for shoes and accessories?
✅ Includes a dedicated shoe section and organised pockets.
What is it made of?
✅ Durable, scratch-resistant polyester with premium faux leather.
Is the strap adjustable?
✅ Yes, it’s removable, adjustable, and includes sturdy handles.
What trips is it ideal for?
✅ Perfect for business, weddings, holidays, and weekend travel.
Produc Specifications
🧳 Type: 2-in-1 garment + duffle travel bag
📐 Capacity: 57L for 4–6 days of packing
📏 Size: 22" × 12" × 11.4" (approx.)
⚖️ Weight: 4.2 lbs, lightweight and durable
🪶 Material: Water-repellent polyester with faux leather
🧥 Garment Section: Lay-flat to keep clothes wrinkle-free
👞 Compartments: 6 interior pockets + shoe pocket + 3 exterior pockets
🧰 Straps: Adjustable, removable shoulder strap + padded handles
🧳 Luggage Sleeve: Attaches securely to suitcase handles
✈️ Carry-On Ready: Meets most airline size limits
Where are you located?
Our head office is located in Australia Perth Wa
How much does shipping cost?
Shipping is free on all orders to Australia.
How this Product works
✅ Best Use: Ideal for travel, city trips, daily commutes, and outdoor adventures.
✅ Pack Smart: Store phone, passport, wallet, and essentials in main compartments.
✅ Stay Secure: Use hidden anti-theft pocket for valuables when in crowded areas.
✅ Hands-Free: Adjust the strap for comfort and effortless all-day wear.
✅ Quick Access: Keep tickets, cards, or earphones in the front pocket for easy reach.
✅ Easy Care: Wipe with mild soap, air dry in shade, and avoid overloading.
✅ Store Safely: Keep in a cool, dry place when not in use to extend its life.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 14 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Info@triptopp.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.