Frequently Asked Questions
Product FAQs
Can it hold a water bottle?
✅ Yes, it has a built-in holder.
Is it waterproof?
✅ Yes, made from waterproof nylon to keep items dry.
How much does it hold?
✅ It fits your phone, wallet, keys, tablet, and daily essentials.
Is the strap adjustable?
✅ Yes, it adjusts from 35"–43" for a comfortable fit.
Can it be worn on both shoulders?
✅ Yes, it’s designed for either side.
Is it good for travel and daily use?
✅ Perfect for commuting, hiking, cycling, and trips.
Can I access my phone easily?
✅ Yes, with a strap pocket and headphone port.
Is it unisex?
✅ Yes, its sleek, modern design suits everyone.
How this Product works
✅ Step 1 – Pack Your Essentials: Open the main compartment and organise your belongings — wallet, phone, keys, power bank, and water bottle — into the dedicated pockets. The multi-compartment design ensures everything stays in place and easy to find.
✅ Step 2 – Secure and Adjust: Adjust the shoulder strap (35"–43") to your preferred length. Wear the bag across your chest or back for a snug, secure, and comfortable fit that moves with you.
✅ Step 3 – Use the Smart Features: Place your phone in the strap pocket for quick access to calls or maps, and plug in your headphones through the built-in port for music or navigation without hassle.
✅ Step 4 – Keep Hydrated: Slide your water bottle into the built-in holder so you can easily stay hydrated on hikes, commutes, or city walks without carrying it in your hand.
✅ Step 5 – Enjoy Hands-Free Convenience: With all your daily essentials secure, dry, and within reach, HydraGo™ lets you move freely — whether you’re travelling, running errands, hiking, cycling, or exploring new places.
✅ Step 6 – Easy Access on the Go: Need something quickly? The front and side pockets give you instant access to frequently used items without needing to take the bag off.
This thoughtful design means less stress, more organisation, and complete comfort — all in one lightweight, waterproof crossbody bag.
Product Specifications
📏 Dimensions: 11.81 x 7.87 x 3.94 inches (L x W x H)
💧 Material: Premium waterproof and durable nylon fabric
🎒 Compartments: Multiple storage sections for phone, wallet, keys, power bank, and small items
🥤 Water Bottle Holder: Built-in slot to keep hydration close and convenient
📱 Phone Pocket: Quick-access pocket on the shoulder strap
🎧 Headphone Port: Integrated port for hands-free music and calls
🔄 Strap Length: Adjustable from 35" to 43" for a personalised fit
👥 Carrying Style: Left or right shoulder wear, suitable for men and women
🧳 Use Cases: Ideal for daily use, travel, hiking, cycling, camping, commuting, and workouts
Where are you located?
Our head office is located in Australia Perth WA
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 14 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly ati Info@triptopp.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.