Frequently Asked Questions
Product FAQs
Does it work in Australia and overseas?
✅ Yes! GlobeCharge™ supports AU, UK, EU, and US plug types covering 200+ countries.
Can I use it as a power bank on the go?
✅ Absolutely it doubles as a rechargeable power bank for mobile use.
Is it safe for all devices?
✅ Yes, with built-in surge and overload protection for safety.
Can it charge multiple devices at once?
✅ Yes, up to 4 devices using USB and Type-C ports simultaneously.
Does it support fast charging?
✅ Definitely equipped with high-speed output for modern devices.
How this Product works
⚙️ How It Works
✅ Select your region’s plug with a quick slide or press.
✅ Plug GlobeCharge™ into any wall outlet or use power bank mode.
✅ Connect your device using the included ports.
✅ The smart chip detects and adjusts output automatically.
✅ Disconnect and store in its pouch for your next trip.
Product Specifications
📏 Product Specifications
✅ Product Name: GlobeCharge™ Universal Adapter & Power Bank
✅ Input: 100–240V (Worldwide Compatible)
✅ Output: USB-A / USB-C Fast Charge
✅ Battery Capacity: Built-In Rechargeable Power Bank
✅ Plug Types: AU / UK / EU / US
✅ Compatibility: iOS, Android, Tablets, Laptops, Cameras
✅ Protection: Overcurrent, Overload, Short-Circuit
✅ Use For: Travel, Home, Office, Camping, Hotels
✅ Included: GlobeCharge™ Adapter + Travel Pouch
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.