Frequently Asked Questions
Product FAQs
it work with my phone?
✅ Yes, it’s compatible with most iPhone and Android models, including MagSafe.
Do I need an app for the remote?
✅ No, the Bluetooth remote pairs directly with your camera app.
How far does the remote reach?
✅ Up to 10 m — perfect for selfies, group shots, or filming.
Can it hold large phones?
✅ Yes, the dual magnetic mount supports up to 3 kg.
Can I attach accessories?
✅ Yes, it has a 1/4” screw for tripods, lights, or mics.
Is it easy to carry?
✅ Yes, it weighs only 109 g and fits easily in a pocket or bag.
How this Product works
✅ Snap the magnetic grip onto your phone or MagSafe case.
✅ Dual magnets lock it securely in seconds.
✅ Turn on the detachable Bluetooth remote.
✅ Pair it with your phone’s camera (no app needed).
✅ Hold your phone like a real camera for steady shots.
✅ Press the remote to take photos or videos hands-free.
✅ Shoot from up to 10 m away with full control.
✅ Mount a tripod, light, or mic with the 1/4” screw.
✅ Enjoy stable, pro-level shots without slipping.
✅ Create anywhere — perfect for travel, vlogs, and selfies.
Product Specifications
✅ Product Name: Magnetic Smartphone Camera Grip
✅ Material: Premium ABS + strong built-in magnets
✅ Weight: 109 g – ultra-light and travel-friendly
✅ Dimensions: Compact, pocket-size ergonomic design
✅ Magnetic Strength: Supports up to 3 kg weight
✅ Remote Control Range: Up to 10 m / 32.8 ft (Bluetooth)
✅ Compatibility: iOS & Android smartphones (MagSafe and MagSafe-compatible cases)
✅ Mounting Options: 1/4” tripod screw for lights, mics, tripods
✅ Functions: Photo capture, video recording, remote shutter
✅ Use Cases: Vlogging, selfies, group shots, live streaming, travel content creation
Where are you located?
Our head office is located in Australia Perth WA
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 14 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at Info@triptopp.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.