Frequently Asked Questions
Product FAQs
Does it fit a 17″ laptop?
✅ Yes, the padded compartment fits laptops up to 17 inches.
Is it waterproof?
✅ Yes, the material is water-resistant and repels light rain.
Can I charge my phone through the bag?
✅ Yes, connect your power bank inside for external USB charging.
Is it good for travel?
✅ Perfect for business trips and airline carry-on requirements.
Does it fit in overhead bins?
✅ Yes, fits neatly under seats or in overhead compartments.
How this Product works
⚙️ How This Product Works
✅ Pack your gear in three main zones tech, clothing & accessories.
✅ Connect your power bank inside and charge devices outside.
✅ Slide onto your suitcase handle for airport ease.
✅ Use daily for commute, study or international flights.
✅ Keep everything accessible and neatly organised.
Product Specifications
📏 Product Specifications
✅ Material: Water-resistant polyester fabric
✅ Design: Swiss-style modern multi-compartment layout
✅ Size: 45 × 32 × 10 cm
✅ Weight: Approx. 1.2 kg
✅ Capacity: Fits 17″ laptop + daily gear
✅ Features: USB port, airflow back system, anti-wear base
✅ Use: Business, travel, school, daily commute
✅ Care: Wipe clean with a damp cloth after use
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.