Frequently Asked Questions
Product FAQs
Does it heat milk quickly?
✅ Yes, it can warm milk in as little as 3 minutes depending on volume.
Can I use it while traveling?
✅ Yes, it’s designed for travel with a built-in battery and wireless use.
Is it safe for breast milk and formula?
✅ Yes, it provides controlled heating to keep nutrients safe.
How long does the battery last?
✅ It can heat multiple bottles on a single charge, ideal for daily outings.
Is it easy to clean?
✅ Yes, it has a simple design that makes cleaning quick and easy.
How this Product works
⚙️ How This Product Works
✅ Heats milk evenly using smart temperature control
✅ Maintains warmth for extended periods
✅ Uses rechargeable battery for wireless use
✅ Displays real-time temperature for accuracy
✅ Automatically shuts off for safety protection
Product Specifications
📏 Product Specifications
✅ Material: BPA-Free Food-Grade Stainless Steel Interior
✅ Capacity: 360ml / 12oz Large Bottle Size
✅ Heating Time: Approx. 3 Minutes For 120ml / 4oz
✅ Temperature Range: 99°F – 131°F Adjustable Control
✅ Battery: 10000mAh Rechargeable USB-C
✅ Charging Time: Approx. 3 Hours Full Charge
✅ Usage: Travel, Night Feeding, Outdoor & Daily Use
✅ Safety: Anti-Dry Protection With Auto Shut-Off
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.