Frequently Asked Questions
Product FAQs
Is it airline approved for carry-on?
✅ Yes, it fits under most airline seats and overhead compartments.
How many days of travel can it fit?
✅ Up to 5 days of clothing when fully expanded.
Does it fit a laptop?
✅ Yes, the padded compartment fits laptops up to 17 inches.
Can it charge my phone?
✅ Yes, connect a power bank inside and plug your cable externally.
Is it waterproof?
✅ Water-resistant fabric protects belongings from light rain and spills.
How this Product works
⚙️ How This Product Works
✅ Expand Instantly Simply unzip the expandable layer to add up to 35L of packing space in seconds.
✅ Pack With Purpose Use dedicated compartments for clothes, tech, and toiletries to stay neat and organised.
✅ Travel Smarter Secure your valuables in the hidden anti-theft pocket for peace of mind anywhere.
✅ Stay Powered Connect your power bank inside and plug your cable into the built-in USB port for easy charging.
✅ Move Effortlessly Slide the rear strap over your suitcase handle for smooth, hands-free airport travel.
✅ Arrive Fresh Padded shoulder straps and breathable back design keep you comfortable from takeoff to touchdown.
Product Specifications
📏 Product Specifications
✅ Material: Premium water-resistant nylon with soft polyester lining
✅ Design: Smart expandable structure with multiple compartments for organised packing
✅ Capacity: 20 L 35 L (expandable) perfect for 3-5 days of travel
✅ Laptop Compartment: Fits devices up to 17 inches securely
✅ Carrying System: Ergonomic arcuate shoulder straps with breathable padding
✅ Size: Approx. 44 cm × 30 cm × 18 cm (17.3 × 11.8 × 7.0 in)
✅ Weight: Approx. 1.1 kg (2.4 lb) lightweight yet spacious
✅ Features: USB charging port, hidden anti-theft pocket, luggage strap, expansion zipper
✅ Use: Ideal for flights, weekend getaways, business trips, and daily commuting
✅ Care: Wipe clean with a damp cloth after travel to keep it looking fresh
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
