Frequently Asked Questions
Product FAQs
Is it suitable for both mums and dads?
✅ Yes, the neutral design makes it perfect for any parent.
How many bottles can it hold?
✅ Two insulated bottle pockets fit most bottles from 5 oz to 11 oz.
Is the changing pad included?
✅ Yes, a soft, waterproof pad is included for easy diaper changes.
Can it be attached to a stroller?
✅ Yes, it includes durable stroller straps for hands-free travel.
Is it waterproof?
✅ Yes, the 900D waterproof fabric protects your essentials from spills and rain.
How this Product works
⚙️ How This Product Works
✅ Pack Smart: Use the 18 compartments to separate diapers, bottles, and wipes for easy access.
✅ Feed Effortlessly: Keep bottles in insulated pockets to maintain the right temperature.
✅ Change Anywhere: Lay down the built-in waterproof pad for quick, hygienic diaper changes.
✅ Carry Comfortably: Adjust padded straps or attach to a stroller for stress-free outings.
✅ Stay Organised: Store personal items like a laptop or pump alongside baby essentials.
Product Specifications
📏 Product Specifications
✅ Material: Premium 900D waterproof fabric with soft washable lining
✅ Design: Multi-function structure with 18 pockets and built-in changing pad
✅ Capacity: Spacious enough to hold baby gear, bottles, and laptop
✅ Bottle Pockets: Two insulated compartments for temperature control
✅ Carrying System: Breathable back with padded shoulder straps
✅ Size: Approx. 42 × 30 × 20 cm (16.5 × 11.8 × 7.9 in)
✅ Weight: Approx. 1.2 kg (2.6 lb)
✅ Features: Changing pad, stroller straps, dual compartments, easy-clean waterproof surface
✅ Use: Ideal for travel, daily outings, hospital visits, or new parents on the go
✅ Care: Wipe clean with a damp cloth or mild soap solution
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.