Frequently Asked Questions
Product FAQs
Will This Mask Really Block Out All Light?
✅ Yes! The 3D contoured design and nose cutout ensure complete blackout no light leaks, even for side sleepers.
Is It Comfortable For Long Hours Of Sleep?
✅ Absolutely. The memory foam and soft breathable fabric feel gentle on your skin, providing all-night comfort without pressure.
Can I Use It On Flights And Travel?
✅ Perfect for it! It’s lightweight, compact, and travel-ready, ideal for planes, hotels, or road trips.
Will It Smudge My Makeup Or Press My Eyes?
✅ Not at all. The pressure-free 3D eye cups let you blink freely and protect lashes no makeup smudges or discomfort.
Does It Fit All Head Sizes?
✅ Yes. The adjustable elastic strap allows a perfect fit for men, women, and kids without slipping or tangling hair.
Is It Suitable For Side Sleepers?
✅ 100%! The thin side design reduces temple pressure, keeping it comfy and stable even when you roll onto your side.
How Do I Clean The Eclipz™ Eye Mask?
✅ Hand wash gently in water below 40°C and air dry easy to keep clean and fresh after every trip.
What Makes It Better Than Other Masks?
✅ Unlike flat silk masks, Eclipz™ offers total blackout, zero eye pressure, and premium memory foam for unmatched sleep quality.
How this Product works
⚙️ How This Product Works
✅ Step 1 – Adjust The Strap: Loosen or tighten the elastic band to find your perfect fit.
✅ Step 2 – Position The Mask: Place it gently over your eyes and align the nose cutout for full light blockage.
✅ Step 3 – Feel The Seal: The 3D memory foam contours around your face, creating a total blackout effect.
✅ Step 4 – Relax And Sleep: Enjoy soft, pressure-free comfort that lets your eyes blink naturally as you drift into deep rest.
✅ Step 5 – Clean And Store: After use, hand wash below 40°C, air dry, and keep it in your travel pouch ready for the next journey.
Product Specifications
📏 Product Specifications
✅ Material: Premium Memory Foam + Soft Breathable Fabric
✅ Design: 3D Contoured Shape With Ergonomic Nose Cutout
✅ Noise & Light Blocking: 100% Total Blackout Design
✅ Fit Type: Adjustable Elastic Strap (One Size Fits All)
✅ Weight: Ultra-Light 37g (Comfortable For Long Use)
✅ Use Scenarios: Sleep, Travel, Meditation, Nap, Hotel Stay
✅ Care Instructions: Hand Wash Below 40°C, Air Dry Only
✅ Available Colours: Midnight Black / Sky Grey / Ocean Blue
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.
