Frequently Asked Questions
Product FAQs
Does it work as a carry-on backpack?
✅ Yes, the size is ideal for flights and everyday travel.
Is it good for hiking or outdoor use?
✅ Yes, lightweight and comfortable for active movement.
Can it fit clothes for a weekend trip?
✅ Yes, the 23L capacity fits daily or short-trip essentials.
Is it comfortable for long wear?
✅ Yes, designed for balanced, all-day comfort.
Is it suitable for work or commuting?
✅ Absolutely, clean design and organised storage make it perfect.
How this Product works
⚙️ How This Product Works
✅ Pack essentials into one spacious main compartment
✅ Use pockets to organise smaller items
✅ Wear comfortably for hands-free movement
✅ Move easily through travel, work, or outdoors
✅ Stay prepared without overpacking
Product Specifications
📏 Product Specifications
✅ Capacity: 23L everyday storage
✅ Weight: Approx. 0.85 kg lightweight design
✅ Design: Multi-compartment travel backpack
✅ Use: Travel, hiking, commuting, sports, daily carry
✅ Fit: Comfortable shoulder straps for long wear
✅ Style: Clean, versatile everyday backpack
✅ Care: Wipe clean with damp cloth
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.