Frequently Asked Questions
Product FAQs
📦 Product FAQs – Cross-Body Travel Bag
✅ Fits Essentials: Holds phone, passport, wallet, power bank, keys, sunglasses, and even a small tablet while staying compact.
✅ Safe & Secure: Hidden zippers and secure pockets protect valuables in airports, city tours, and crowded places.
✅ Water-Resistant: Durable vegan leather repels light rain and spills easy to clean and built to last.
✅ Premium Material: Soft matte, cruelty-free, eco-friendly, and long-lasting finish.
✅ All-Day Comfort: Adjustable strap and lightweight design keep you comfy during long days and travel.
✅ Versatile Use: Perfect for travel, work, shopping, daily commutes, or casual outings stylish and functional anywhere.
Product Specifications
✅ Material: Premium water-resistant Oxford fabric
✅ Compartments: Multiple secure zip pockets + hidden anti-theft pocket
✅ Strap: Adjustable, ergonomic shoulder strap (left or right wear)
✅ Product Dimensions: 14.17 x 8.26 x 0.6 inches
✅ Weight: 8.15 ounces (ultra-light and comfortable for all-day wear)
✅ Capacity: Fits phone, passport, wallet, keys, power bank, and small tablet
✅ Design: Slim, stylish, and unisex — perfect for travel or daily use
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How this Product works?
🧭 Use Guide & Care
✅ Perfect For: Travel, flights, city exploring, daily commutes, and outdoor trips.
✅ Daily Use: Keeps essentials organised, secure, and easy to reach.
✅ Packing: Store phone, passport, wallet, and keys in main compartments.
✅ Safety: Use hidden anti-theft pocket for valuables.
✅ Comfort: Adjust the strap for hands-free, all-day wear.
✅ Quick Access: Use front pocket for tickets, cards, or earphones.
✅ Organisation: Multiple sections make packing simple and fast.
✅ Lightweight Travel: Compact design avoids bulk but holds essentials.
✅ Cleaning: Wipe with mild soap and a damp cloth, then air dry in shade.
✅ Storage: Avoid overloading and keep in a cool, dry place.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 14 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at info@triptopp.com
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.