Frequently Asked Questions
Product FAQs
Is it safe for sensitive scalp?
✅ Yes, it’s pH-balanced, sulfate-free, and paraben-free.
Can men use it?
✅ Absolutely, suitable for all hair types and textures.
How long does one bar last?
✅ Each bar lasts approximately 40–60 washes.
Is it travel-friendly?
✅ Yes, compact solid bars are spill-proof and perfect for luggage.
Does it work on colored hair?
✅ Yes, color-safe formula maintains hair vibrancy.
How this Product works
⚙️ How This Product Works
✅ Pack shampoo & conditioner in travel or home routine
✅ Lather shampoo bar for a deep, gentle cleanse
✅ Massage conditioner bar through strands for hydration and frizz control
✅ Rinse and enjoy nourished, smooth hair
✅ Repeat daily or as needed for best results
Product Specifications
📏 Product Specifications
✅ Net Weight: 77g / 91g per bar
✅ Hair Type: All types, color-safe & sensitive scalp-friendly
✅ Ingredients: Rice protein, amino acids, vitamins B, C & E
✅ Form: Solid shampoo & conditioner bars
✅ Packaging: Eco-friendly, compact, travel-ready
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.