Frequently Asked Questions
Product FAQs
FAQs
Does it fit a large phone?
✅ Yes, the quick-access front pocket is designed to securely fit phones up to the size of an iPhone Pro Max.
Is it really waterproof?
✅ Absolutely! Made from 100% waterproof nylon Recycle with sealed seams, it will keep your essentials dry in rain and splashes.
Can I wear it comfortably while running?
✅ Yes! The adjustable, secure fit and lightweight design prevent bounce and chafing, making it perfect for runners.
How do I switch between wearing styles?
✅ Simply slide the bag along the strap and reposition it on your waist, chest, or across your body it takes seconds.
What’s the capacity?
✅ The 3L capacity comfortably fits a phone, wallet, keys, small water bottle, snacks, sunglasses, and a small tablet.
How this Product works
⚙️ How This Product Works
✅ Main compartment stores wallet, keys & snacks
✅ Front pocket gives instant access to your phone
✅ Side pocket holds water bottle secure
✅ Adjustable strap locks in comfortable fit
✅ Wear it waist, chest, or crossbody for any activity
Product Specifications
📏 Product Specifications
✅ Material: 100% waterproof nylon
✅ Capacity: 3L smart storage
✅ Size: 30 × 18 × 10 cm
✅ Weight: Ultra-light design
✅ Strap: Adjustable 60–120 cm
✅ Wear Styles: Waist, chest, crossbody
✅ Pockets: Quick-access front + main compartment
✅ Use: Travel, gym, cycling, hiking, commuting, festivals
✅ Care: Wipe clean with damp cloth
Where are you located?
Our head office is located in Australia WA Perth
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently he only ship within Australia, New Zealand, Canada, UK & USA at this time. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How much does shipping cost?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at [Your Email].
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.