Turn Every Trip Into A Smooth Adventure
Discover smart, reliable travel essentials that make packing lighter, journeys smoother, and every adventure more comfortable, organised, and stress-free.
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Frequently Asked Questions
FAQs
What is TripTopp.com?
✅ TripTopp is an Australian travel-essentials store offering smart, practical gear to make every journey easier, safer, and more organised.
Where do you ship?
✅ We currently ship to Australia, New Zealand, Canada, the UK, and the USA. Contact us for custom international options.
How long does shipping take?
✅ Orders within Australia usually arrive in 4–14 business days. International delivery times vary by location.
Do you offer returns or exchanges?
✅ Yes, we offer a 14-day money-back guarantee on all items. Simply contact us within 14 days of delivery to remote areas.
Are your products suitable for all types of travel?
✅ Absolutely! Our gear is designed for flights, road trips, cruises, outdoor adventures, and everyday commuting.
Are your materials durable and high quality?
✅ Yes, we carefully select premium materials for durability, comfort, and long-lasting performance.
Can I track my order?
✅ Yes, you’ll receive a tracking link by email as soon as your order ships.
Do you offer gift options?
✅ Many of our products make excellent gifts — just add a note at checkout if it’s for someone special.
How do I contact support?
✅ You can reach our team anytime via the contact page on our website or by emailing info@triptopp.com.
Do you offer travel tips or guides?
✅ Yes! Follow us on social media and check our blog for packing tips, destination guides, and travel hacks.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are you located?
We operate exclusively online, with our head office based in Perth City, Western Australia. Please note, TripTopp.com is an online-only store and does not have a physical retail location
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 4 to 14 working days depending on your location within Australia.
Do you ship internationally?
We currently offer Free shipping within Australia 🇦🇺.
International shipping is also available to New Zealand, the United Kingdom, the United States, and Canada 🌍 simply contact our team to discuss delivery options and get a custom shipping quote.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at info@triptopp.com.
Our operating times are Monday to Friday, 10AM - 3PM AEST. We aim to respond within 24 hours during weekdays.
Our Mission
At TripTopp.com, our mission is simple - to help travel-conscious people of all ages explore the world with confidence. We curate smart, reliable travel essentials that make packing lighter, journeys smoother, and every adventure more comfortable, affordable, and memorable.
Fast, Free & Secure Shipping Australia Wide
We believe better travel shouldn’t have to wait. That’s why we offer fast, free shipping on every order. Your travel essentials are packed with care and delivered straight to your door, so you can start your next journey easier and sooner.